DrayTek UK Users' Community Forum
Help, Advice and Solutions from DrayTek Users
Vigor 120 drops off connection
- mawheele
- Offline
- New Member
-
Less
More
- Posts: 5
- Thank you received: 0
30 Jul 2009 08:36 #13
by mawheele
Er...yes...
Your customers are not fools. Help would be more beneficial than sarcasm.
Draytek has a major problem here!
Replied by mawheele on topic Vigor 120 drops off connection
admin wrote:
Draytek UK support starts communicating a little more effectively.mawheele wrote:
Er...have you tried contacting them ?
Er...yes...
Your customers are not fools. Help would be more beneficial than sarcasm.
Draytek has a major problem here!
Please Log in or Create an account to join the conversation.
- chenks
- Offline
- Junior Member
-
Less
More
- Posts: 20
- Thank you received: 0
31 Jul 2009 17:43 #14
by chenks
Replied by chenks on topic Vigor 120 drops off connection
i emailed tech support about this last night, and this morning they have emailed me thru another firmware to try (v3.2.2.1).
i haven't installed it yet as i'm not sure how to do it (as i'm using a mac).
do i need to install some update tool or do i do it just from the admin page of the modem?
i haven't installed it yet as i'm not sure how to do it (as i'm using a mac).
do i need to install some update tool or do i do it just from the admin page of the modem?
Please Log in or Create an account to join the conversation.
- voodle
- Offline
- Big Contributor
-
Less
More
- Posts: 1139
- Thank you received: 0
31 Jul 2009 21:32 #15
by voodle
Replied by voodle on topic Vigor 120 drops off connection
You can do it from the admin page, under System Maintenance and Firmware Upgrade, just point it to the file and click Upgrade, then wait ![:) :)](/media/kunena/emoticons/3.png)
![:) :)](/media/kunena/emoticons/3.png)
Please Log in or Create an account to join the conversation.
- chenks
- Offline
- Junior Member
-
Less
More
- Posts: 20
- Thank you received: 0
01 Aug 2009 12:13 #16
by chenks
Replied by chenks on topic Vigor 120 drops off connection
ok have updated to the 3.2.2.1 firmware that tech support gave me.
i'll see how it goes today.
it had already dropped connection about 3 times this morning on v3.2.2
i'll see how it goes today.
it had already dropped connection about 3 times this morning on v3.2.2
Please Log in or Create an account to join the conversation.
- chenks
- Offline
- Junior Member
-
Less
More
- Posts: 20
- Thank you received: 0
01 Aug 2009 12:43 #17
by chenks
Replied by chenks on topic Vigor 120 drops off connection
ok well that was a failure.
30 mins later and connection drops again.
30 mins later and connection drops again.
Please Log in or Create an account to join the conversation.
- chenks
- Offline
- Junior Member
-
Less
More
- Posts: 20
- Thank you received: 0
01 Aug 2009 13:42 #18
by chenks
Replied by chenks on topic Vigor 120 drops off connection
and if anything this v3.2.2.1 is even worse at dropping connections than v.3.2.2.
does the vigor120 produce any log files that can be looked at ? i have a look in the admin sections but couldn't see anything.
does the vigor120 produce any log files that can be looked at ? i have a look in the admin sections but couldn't see anything.
Please Log in or Create an account to join the conversation.
Moderators: Sami
Copyright © 2024 DrayTek