DrayTek UK Users' Community Forum
Help, Advice and Solutions from DrayTek Users
Vigor 2927ax iPhone connects but Windows 10 doesn't
- piste basher
- Topic Author
- Offline
- Big Contributor
Less
More
- Posts: 1193
- Thank you received: 7
16 Mar 2022 16:35 #100834
by piste basher
Vigor 2927ax iPhone connects but Windows 10 doesn't was created by piste basher
Sitting here in Italy with an iPhone 11 and a Surface laptop both connected to the hotel wifi
iPhone will connect immediately to the VPN on my 2927ax back in the UK
Windows PC simply returns "Username and/or password not valid on the domain" when trying to connect using exactly the same credentials.
Happens with both the Windows VPN client and the Draytek Smart VPN client, and turning off Kaspersky firewall makes no difference.
Frustrating doesn't really cover it.....
iPhone will connect immediately to the VPN on my 2927ax back in the UK
Windows PC simply returns "Username and/or password not valid on the domain" when trying to connect using exactly the same credentials.
Happens with both the Windows VPN client and the Draytek Smart VPN client, and turning off Kaspersky firewall makes no difference.
Frustrating doesn't really cover it.....
Please Log in or Create an account to join the conversation.
- hornbyp
- Offline
- Big Contributor
Less
More
- Posts: 1323
- Thank you received: 0
16 Mar 2022 18:18 #100836
by hornbyp
Replied by hornbyp on topic Re: Vigor 2927ax iPhone connects but Windows 10 doesn't
Is it automatically sending the Windows Username / Password? (Assuming it's supposed to match something stored on the 2927ax)
Please Log in or Create an account to join the conversation.
- piste basher
- Topic Author
- Offline
- Big Contributor
Less
More
- Posts: 1193
- Thank you received: 7
17 Mar 2022 08:19 #100837
by piste basher
Replied by piste basher on topic Re: Vigor 2927ax iPhone connects but Windows 10 doesn't
I have a dial-in user profile set up on the 2927 and put in the Username and Password and Shared secret in the VPN client. In the Draytek Smart client on the iPhone these credentials connect straight away using IPsec XAuth
In the Draytek client on Windows the XAuth part doesn't appear to be available but I can't get any sort of IPsec to work.
In the Draytek client on Windows the XAuth part doesn't appear to be available but I can't get any sort of IPsec to work.
Please Log in or Create an account to join the conversation.
- hornbyp
- Offline
- Big Contributor
Less
More
- Posts: 1323
- Thank you received: 0
17 Mar 2022 23:41 #100840
by hornbyp
Replied by hornbyp on topic Re: Vigor 2927ax iPhone connects but Windows 10 doesn't
I don't think Xauth is supported by the built-in Windows 10 client.
Draytek have a tutorial for using
something called ShrewSoft
.
The download page is here:
https://www.shrew.net/download/vpn
There's a free version which looks like it will do, but it apparently installs in Pro mode (and runs like that for 14 days).
(Never used it )
Draytek have a tutorial for using
The download page is here:
There's a free version which looks like it will do, but it apparently installs in Pro mode (and runs like that for 14 days).
(Never used it )
Please Log in or Create an account to join the conversation.
- piste basher
- Topic Author
- Offline
- Big Contributor
Less
More
- Posts: 1193
- Thank you received: 7
18 Mar 2022 17:49 #100844
by piste basher
Replied by piste basher on topic Re: Vigor 2927ax iPhone connects but Windows 10 doesn't
I'm not using the built in Windows client, I'm using Draytek smart client for Windows. I'd rather hoped that would work
Still, home tomorrow so it's a bit moot. Will try at home with 4G internet via tethered phone to the laptop and see if I can get it to work.
Still, home tomorrow so it's a bit moot. Will try at home with 4G internet via tethered phone to the laptop and see if I can get it to work.
Please Log in or Create an account to join the conversation.
- hornbyp
- Offline
- Big Contributor
Less
More
- Posts: 1323
- Thank you received: 0
18 Mar 2022 18:42 #100845
by hornbyp
I don't think it does much (for IPSec), other than manipulate the "To Vigor" RAS entry...
Replied by hornbyp on topic Re: Vigor 2927ax iPhone connects but Windows 10 doesn't
Piste Basher wrote:
I'm not using the built in Windows client, I'm using Draytek smart client for Windows. I'd rather hoped that would work
I don't think it does much (for IPSec), other than manipulate
Please Log in or Create an account to join the conversation.
Moderators: Chris, Sami
Copyright © 2024 DrayTek