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Vigor 2927ax iPhone connects but Windows 10 doesn't

  • piste basher
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21 Mar 2022 15:55 #100855 by piste basher
Well home again - using phone as hotspot for laptop wifi I am unable to connect to the Vigor VPN using either the Windows client or the Draytek smart VPN - I get "Username and/or Password Invalid on the Domain".

Using the same username and password on the iPhone it connects immediately.

Which "domain" does Windows think I'm trying to connect to?

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21 Mar 2022 16:17 #100856 by hornbyp
You could try the Rasdial command :-
Code:
C:\>rasdial /? USAGE: rasdial entryname [username [password|*]] [/DOMAIN:domain] [/PHONE:phonenumber] [/CALLBACK:callbacknumber] [/PHONEBOOK:phonebookfile] [/PREFIXSUFFIX] rasdial [entryname] /DISCONNECT rasdial


Specifying the username / password on the command line.

You could set up a new RAS entry, or re-purpose the "To Vigor" one, e.g. :-

Code:
C:\> Rasdial "To Vigor" MyUsername Mypassword


(The "Rasphone" command still exists and is a quicker way to manipulate RAS entries, than wandering through the GUI.)

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21 Mar 2022 18:14 #100858 by piste basher
Thanks for your replies. I'm not at all au fait with how VPNs work but I've remembered that when I was using the 2927ac it was possible to connect as the same dial-in user that I am trying now.

Looking at the manual for the 2927ac in the IKE/IPsec General Setup section I see that the "General Pre-Shared Key" is limited to 64 characters. In the 2927ax interface this key is now max 128 characters.

When I switched to the ax I uploaded the config file from the ac -

I wonder if something has changed in the ax, although why it doesn't affect the phone connection I don't know.

I'll try deleting the profiles and starting from scratch.

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22 Mar 2022 10:14 #100860 by piste basher
Well it seems that simply entering the same pre-shared key in "XAuth User Pre-Shared Key" and "General Pre-Shared Key" and changing the IPSec Security Method to Basic in the General Setup now allows the Windows 10 laptop to connect to the Vigor.

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