DrayTek UK Users' Community Forum

Help, Advice and Solutions from DrayTek Users

Optimum setup with 2862ac & two AP910c ???

  • lapyiwin
  • User
  • User
More
22 May 2018 13:09 #13 by lapyiwin
Replied by lapyiwin on topic Re: Optimum setup with 2862ac & two AP910c ???
Can someone from Draytek technical support comment on this, please??

Please Log in or Create an account to join the conversation.

More
22 May 2018 18:10 #14 by piste basher
Replied by piste basher on topic Re: Optimum setup with 2862ac & two AP910c ???
It is said that Draytek staff don't read these forums, the official stance is raise a ticket with support.

Please Log in or Create an account to join the conversation.

  • lapyiwin
  • User
  • User
More
30 May 2018 10:29 #15 by lapyiwin
Replied by lapyiwin on topic Re: Optimum setup with 2862ac & two AP910c ???
I got my problem sorted by doing these steps

1. Hard reset the router (holding pin for five seconds)
2. Using the wizard to setup both 2G and 5G WiFi network. Disabled guest WiFi in my case.
3. Using wizard, I setup my ADSL broadband setting.

No more incorrect password when connect to WiFi. I noticed if you manually configure WiFi (without using wizard) using separate 2G and 5G section of WiFi setup page, it gave this weird “incorrect WiFi password” issue. Hope it help.

Please Log in or Create an account to join the conversation.

  • macximum
  • Topic Author
  • User
  • User
More
04 Jun 2018 14:28 #16 by macximum
Replied by macximum on topic Re: Optimum setup with 2862ac & two AP910c ???
Don't bother thinking the new FW update for the AP910C to 1.2.4 makes any difference.

With the availability of new firmware I had high hopes it might have been the AP's causing the Wi-Fi password issues, re-activated the Wi-Fi on the router (which is at fw3.8.8.2) and still the exact same thing happening.

Come on Draytek this must be easy to replicate.

Please Log in or Create an account to join the conversation.

  • macximum
  • Topic Author
  • User
  • User
More
03 Aug 2018 11:33 #17 by macximum
Replied by macximum on topic Re: Optimum setup with 2862ac & two AP910c ???
fw3.8.9.2 is coming with improvements (only available on US website so far)...

One of the release note points...

"Corrected: The wireless device was able to connect to WLAN (2.4G). After disconnecting WLAN (2.4G), the device was unable to reconnect to WLAN (5G) and received error message of wrong security key."



Is this the answer to our prayers?

Please Log in or Create an account to join the conversation.