DrayTek UK Users' Community Forum

Help, Advice and Solutions from DrayTek Users

Draytek 2862 -unable to hold a reliable connection

More
04 Sep 2018 15:57 #19 by haywardi
Hi Spellbinder,

Will switch over, out of business hours tonight and let you know the numbers, from memory S/n was 6 and att 2....

Iain

Iain

Please Log in or Create an account to join the conversation.

More
05 Sep 2018 13:29 #20 by spellbinder
Iain,

You could post a screenshot of the entire DSL status page, it will be better ;)

Please Log in or Create an account to join the conversation.

More
06 Sep 2018 08:03 #21 by haywardi

Please Log in or Create an account to join the conversation.

More
06 Sep 2018 08:05 #22 by haywardi
JUst wanted to make a comment on the above DSL status page.

This is the SLOWEST sync speed I have seen on this since I started experiencing problems!

Iain

Please Log in or Create an account to join the conversation.

More
06 Sep 2018 08:46 #23 by spellbinder
Your line has many errors.. It may be worth asking BT to check it, if everything is fine. You could, if you know how to do it, check the BT socket to make sure everything is correctly wired and clean (no capacitor etc.). Are you using the primary BT socket, no intermediate?

Please Log in or Create an account to join the conversation.

More
06 Sep 2018 09:53 #24 by haywardi
It's plugged into the primary socket that was installed when BT installed FTTC.

I noticed the upstream errors, but have no frame of reference for was is good/bad, so I will take a look at the wiring and may report it to BT.

However, it still doesn't explain why the BT modem is rock solid and not the DrayTek!
Iain

Iain

Please Log in or Create an account to join the conversation.