Cat_DrayTek wrote:
Windows IP Configuration
...
Ethernet adapter Ethernet:
Connection-specific DNS Suffix . :
IPv4 Address. . . . . . . . . . . : 192.168.1.10(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 04 March 2019 09:08:43
Lease Expires . . . . . . . . . . : 05 March 2019 12:28:50
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
192.168.1.1
...
As Destroyer and I both said above, disable your wi-fi for now - it will complicate testing..... (Side question - that environment are we talking about home or business- the IP address assigned by your wi-fi got me thinking)
I've copied part of your settings above and highlighted the section heading (it shows which set of settings we're talking about). As long as wi-fi is disabled we're only interested in settings in this section. I've also highlighted some of the other important settings in that section - they all look good.
It shows that tour laptop is getting an IP address successfully from somewhere (I'm assuming this is the 2862 - it will be as long as there are no other routers on your network - please confirm this point).
Right... So it looks as if the router has successfully assigned an IP address (IPv4 address=192.168.1.10) to the Ethernet port of your laptop, And it has set itself as the Gateway (192.168.1.1). and the DNS servers (192.168.1.1). All of this is good, as is the subnet mask. Usually, we would not need to touch anything else on the laptop. If in doubt anywhere through future testing, you can use the "ipconfig /all" to check the IP address is still in place. That IP address might not end in .10 - but will likely be near it (but it will never be .1 - that's the router's IP). One other thing for now - Always plug your Laptop into the leftmost LAN port (LAN1) snd don't plug anything into the WAN2 port.
The failing ping to 8.8.8.8 does seem to indicate that you have no internet connection from the router to the ISP, however we still have still not got access to the router's settings, or indeed proven that we can get to the router.
The router is at 192.168.1.1 ping that (enter
ping 192.168.1.1 from a command prompt). I'd expect this test to pass (you should get 4 replies back).
Assuming that the test passes, then you should be able to get to the router's configuration interface from a web browser. Browse to
http://192.168.1.1
From there I'd suggest that you run the Quick Start wizard in the router ("Wizards / Quick start Wizard" from the menus) - you will only be interested in setting up "WAN1". You should have Internet access at the end of this - if not, then we are back to the screenshots I called for above (but as we have the Laptop sorted de don't need the stuff from the Windows box... anyway you know how to check that yourself now)
