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Setting up 2820n with Virgin Broadband

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01 Mar 2010 12:40 #13 by njh
Replied by njh on topic Setting up 2820n with Virgin Broadband

nilz38 wrote: Hi NJH i have tried enabling the router to obtain the IP address and Mac Address , as soon as I do this I loose all connection on LAN.
......

Any help of step in the right direction would be much appreciated


Did you power cycle the CM after you cleared the MAC address and selected "Obtain an IP address automatically"? You need to. Some people also suggest power cycling the router as well so they are both off together. It should not be necessary but it won't harm. (If you plug the CM back directly to the PC, you will need to power cycle the CM again).

2900Gi/v2.5.6; 2900/v2.5.6

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01 Mar 2010 12:43 #14 by nilz38
Replied by nilz38 on topic Setting up 2820n with Virgin Broadband
Yes I did power down the Modem and the router, but made no difference!!

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01 Mar 2010 12:56 #15 by njh
Replied by njh on topic Setting up 2820n with Virgin Broadband
Something seems very wrong here, but I can't put my finger on it. Can you post a screen dump of your set up?

Have you disabled WAN1 and/or set any load balance properties?

2900Gi/v2.5.6; 2900/v2.5.6

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01 Mar 2010 15:45 #16 by nilz38
Replied by nilz38 on topic Setting up 2820n with Virgin Broadband
yes I have disabled LAN 1 and all load balancing properties, also disabled the firewall to pass everything!! As I am setting this up for my brother in-law I have taken the router and linked this on my LAN, I shall send you the screen dump!!! of the current configuration

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01 Mar 2010 16:16 #17 by nilz38
Replied by nilz38 on topic Setting up 2820n with Virgin Broadband
how can I send you a screen dump!!!
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01 Mar 2010 19:50 #18 by njh
Replied by njh on topic Setting up 2820n with Virgin Broadband

nilz38 wrote: how can I send you a screen dump!!!
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Probably inside [img]tags%20and%20using%20a%20service%20such%20as%20[url]http://imageshack.us/[/url]%20or%20even%20your%20own%20VM%20web%20space%20-%20see%20this%20example%20[img]http://homepage.ntlworld.com/howitts/TestImage.PNG[/img] (hit the quote button). Sorry about the rubbish painting. :lol:

2900Gi/v2.5.6; 2900/v2.5.6

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