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2860 BT Infinity SOOOOO SLOW!

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29 Feb 2016 19:17 #37 by admin
Replied by admin on topic Re: 2860 BT Infinity SOOOOO SLOW!

mcquaim wrote: Everything I have posted is taken directly from your own support...



Why are they MY support technicians?

Draytek has issues enabling vectoring G.993.5 and it's not just limited to Ireland as our non-tech support super admin user has made up!



Evidence? Do you know ANY other users who can't get vectoring to work?

I have vectoring working just fine on my line so something's not compatible with yours. Fact.

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29 Feb 2016 19:20 #38 by admin
Replied by admin on topic Re: 2860 BT Infinity SOOOOO SLOW!

gembrain wrote: the link between Draytek tech and this site is severely lacking.



Well, they do monitor and I can call on them for info/help (if I feel inclined, or it would help a friendly user etc.), but your other points taken, fair enough :-) The join-up/rules do make it clear this is only a user forum, but it's more useful and populated that you suggest.

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29 Feb 2016 19:24 #39 by gembrain
Replied by gembrain on topic Re: 2860 BT Infinity SOOOOO SLOW!

admin wrote:

I have vectoring working just fine on my line so something's not compatible with yours. Fact.



Following on from a quote by yourself about providing relevant information :)

Which router?
Which firmware?
Which modem code?
Which ISP?

Thanks - would help me a lot.

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01 Mar 2016 09:05 #40 by admin
Replied by admin on topic Re: 2860 BT Infinity SOOOOO SLOW!
Vigor 2860n f/w 3.7.8 on "567517_A/B/C" with BT Broadband.
If Vectoring is active, it says so in green underneath 'SHOWTIME' but Vectoring is not enabled across the nation - it's being rolled out. I have another site where it's not active/enabled.

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01 Mar 2016 12:11 #41 by gembrain
Replied by gembrain on topic Re: 2860 BT Infinity SOOOOO SLOW!

admin wrote: Vigor 2860n f/w 3.7.8 on "567517_A/B/C" with BT Broadband.
If Vectoring is active, it says so in green underneath 'SHOWTIME' but Vectoring is not enabled across the nation - it's being rolled out. I have another site where it's not active/enabled.



Thanks :)

How stable is your connection - i.e. Disconnections per month?

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01 Mar 2016 13:05 #42 by admin
Replied by admin on topic Re: 2860 BT Infinity SOOOOO SLOW!
None, but I'm very close to the cabinet.

(I mean none that I notice... I don't really obsess over it!).

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